Answers for building, shipping, support, and more.
Find quick answers about UbeCube™, our modular storage system, shipping, returns, warranty coverage, wholesale options, careers, and how to get in touch with our team.
General
How do you say UbeCube™?
UbeCube™ is pronounced “oob-cube.” The name combines Ube and Cube to describe our modular cube-based storage system.
What is an UbeCube™?
UbeCube™ is a collapsible, stackable, connectable storage cube designed to adapt to different spaces and uses. Each crate can work on its own or connect with compatible accessories, panels, shelves, bins, and kits across the UbeCube™ system.
How big is an UbeCube™?
UbeCube™ measures about 13.5" x 13.5" x 13.5" on the outside and collapses down to about 4" tall when folded. The interior is about 12.5" x 12.5" x 12.5", with a capacity of about 32 liters.
Is an UbeCube™ larger than a milk crate?
UbeCube™ is designed with a larger cube-shaped interior than a standard milk crate. The 12.5" interior cube gives you more usable storage space and can fit items like gallon jars, records, gear, tools, and everyday supplies.
Is an UbeCube™ big enough to hold vinyl records?
UbeCube™ crates are sized to hold standard 12" vinyl records. For a more complete vinyl storage setup, explore the CrateVinyl™ line, which is designed for record storage, display, and protection.
Can I use UbeCube™ outdoors?
UbeCube™ crates are made for tough everyday use indoors and outdoors. They work well for camping, fishing, tailgating, gardening, sports gear, garage storage, and other outdoor setups.
How do I care for my UbeCube™?
UbeCube™ crates are low maintenance. For everyday cleaning, wipe them with soap and water. For outdoor use, a quick rinse with a hose is usually enough.
Shipping & Orders
How much is shipping?
UbeCube™ shipping is calculated at checkout based on your order size and destination. Orders over $99 ship free within eligible U.S. destinations.
How long does order processing usually take?
UbeCube™ orders are usually processed within 1 to 5 business days for standard products. Processing times may vary during holidays, launches, preorders, or high-volume periods.
Which holidays are you closed?
UbeCube™ shipping may pause or run on a limited schedule during major holidays. Shipping estimates usually resume on the next business day.
- New Year’s Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Black Friday
- Christmas Eve
- Christmas Day
- New Year’s Eve
Where do you ship?
UbeCube™ currently ships to street addresses within the United States. We do not currently ship to PO boxes, and international shipping may be added in the future.
Will I receive tracking when my order ships?
UbeCube™ orders include tracking information when available. Once your package is processed and shipped, our system sends an email with the tracking number included.
How do I return or exchange a product?
UbeCube™ returns and exchanges are handled through our support process. Review the Shipping & Returns policy for the latest return instructions, then contact us if you need help with your order.
Warranty & Policies
What is UbeCube’s warranty?
UbeCube™ products are covered by our warranty against defects in materials and workmanship. If something is not right, we will work with you to make it right.
Where can I find UbeCube’s policies?
UbeCube™ policies are available on our website so you can review privacy, shipping, returns, warranty coverage, and terms before or after you order.
Business & Partnerships
Do you offer bulk or wholesale pricing?
UbeCube™ wholesale options are available for retailers, teams, organizations, and larger projects. Visit our wholesale page to learn more and apply.
Do you have an affiliate program?
UbeCube™ affiliate opportunities are designed for customers, creators, and partners who want to share UbeCube™ with their audience.
Support & Careers
How do I contact UbeCube™?
UbeCube™ support can help with product questions, order support, partnerships, and general inquiries. Use our contact page to get in touch with the team.
Do you have career opportunities?
UbeCube™ careers are posted as opportunities become available. Visit the Careers page to see current openings and learn more about joining the team.
Still have questions?
Our team can help with product recommendations, order questions, custom builds, wholesale inquiries, and anything else you need to get your setup moving.